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about our mortgage services |
Mortgages Direct uk
2 The
Crescent,
Goodworth Clatford,
Hampshire SP11 7RQ
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1. The Financial
Services Authority (FSA) |
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The FSA is the independent watchdog
that regulates financial services. It requires us to
give you this document. Use this information to decide
if our services are right for you. |
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2.
Whose mortgages do we offer? |
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We offer mortgages from the whole
market. |
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We only offer mortgages from a
limited number of lenders. Ask us for a list of the
lenders we offer mortgages from. |
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We only offer mortgages from a single
lender. |
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3.
Which service will we provide you with? |
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We will advise and make a
recommendation for you after we have assessed your
needs. |
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You will not receive advice or a
recommendation from us. We may ask some questions to
narrow down the selection of products that we will
provide details on. You will then need to make your own
choice about how to proceed. |
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4. What will you have to pay us for this
service? |
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No fee. |
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You will receive a key facts
illustration when considering a particular mortgage
which will tell you about any fees relating to it. |
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5. Who regulates us? |
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Mortgages Direct uk, 2 The Crescent,
Goodworth Clatford, Hampshire, SP11 7RQ is authorised
and regulated by the Financial Services Authority. Our
FSA Register number is 303319.
Our permitted business is advising on and arranging
mortgages.
You can check this on the FSA's Register
by visiting the FSA's website
www.fsa.gov.uk/register/ or by contacting the FSA on
0845 606 1234.
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6. What to do if you have a
complaint |
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If you wish to register a complaint,
please contact us:
...in writing Write to: Mortgages Direct
uk, Complaints Department, 2 The Crescent, Goodworth
Clatford, Hampshire, SP11 7RQ
...by phone Telephone: 08456 44 88 23
If you cannot settle your complaint with
us, you may be entitled to refer it to the Financial
Ombudsman Service.
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7. Are we covered by the
Financial Services Compensation Scheme (FSCS)? |
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We are covered by the FSCS. You may be
entitled to compensation from the scheme if we cannot
meet our obligations. This depends on the type of
business and the circumstances of the claim.
Mortgage advising and arranging is
covered for 100% of the first £30,000 and 90% of the
next £20,000 so the maximum compensation is £48,000.
Further information about compensation scheme
arrangements is available from the FSCS. |
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Mortgage or loan arrears, CCJ's and defaults may
restrict your choice of lender. There are some things
you can do which will help.
more>> |
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Self certification mortgages were introduced for
those whose actual income exceeded their provable
income. more>> |
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Instant Life assurance quotes
online >> |
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| Compare and
apply for buildings and contents insurance
online >> |
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No brokers fee
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Telephone
08456 44 88 23
Why Mortgages Direct?
